As we reported late last year, the Harvest 50th Anniversary Edition appears to have major audio issues with the BBC DVD in the package.
Now, Neil Young has announced a free replacement of the defective BBC DVD for anyone that purchased the Harvest 50th Anniversary Box Set.
From Neil Young Archives:
3-27-23
We received several dozen complaints in December that the BBC DVD contained in the Harvest 50th Anniversary Box Set had a defect in the audio. Warner has been investigating the extent and cause of the problem and has found the pressings to be defective. The original recording does not contain this defect.
We are assuming that all DVDs have this defect and have asked Warner to press new DVDs and to provide a replacement DVD - when it becomes available, to all buyers of the Box Set at no cost.
We at NYA apologize for the long delay that happened while the investigation was occurring and the lack of communication during this time. Even though we didn’t have an answer, we should have reassured you that work was ongoing.
To obtain your new replacement BBC DVD when it becomes available on or about April 19, contact the Greedy Hand Store at harvestbbcdvd@wmgcustomerservice.com and follow the instructions below.
Please provide the following information in your email
Your Name
Your Email Address
Where you purchased your copy of the Harvest 50th Anniversary Box Set with a photo of the receipt OR a photo of the DVD
So, don't let it bring you down, it's only ....
More on Harvest 50th Anniversary Edition.
I’m not surprised that this issue is being addressed, but I am surprised at just how long this process has taken. Very pleased that eventually we will all be able to watch this incredible show with the correct sound quality. I know that the extended timeline to fix this problem was really nobody’s fault, but simply a manufacturer mistake. With the understanding that the manufacturers are somewhat overwhelmed, mistakes are inevitable. In the end they are rectifying the issue, and are standing behind their product. Well done to everyone who helped this situation get resolved.
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This restores my faith somewhat. Given Neil's penchant to "follow the muse" I was wondering if his attention would be focused on whatever project was absorbing his energies at present and that this outstanding issue would get left behind. Good on him though, this performance and box set needs to be presented to us correctly, if only to further underline the importance of an album that sometimes, criminally, (I know I've been guilty of it), gets overlooked as being a bit too "safe". Well done to all involved, now let's just hope that the mercurial (I'm being generous) Greedy Hand can get their act together and actually deliver the dvd to the people....
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